Software Engineer

Knowledge/Experience/Qualification:

• Candidate must have 7+ years of overall IT experience.
• 5+ years of 24/7 production support experience
• Strong technical knowledge on Redhat Linux, IBM MQ/Kafka, SQL/Oracle DB concept
• Strong understating on Web technologies like Java, Springboot, Node JS etc.
• Strong knowledge on Microservice (Redhat Openshift, Kubernetes, Docker) architecture and containerization platform
• Knowledge on File Transfer software and scheduling software like Autosys
• Knowledge on DevOps, CI/CD pipeline deployment using Jenkins, Artifactory, Github Actions
• Should have experience in handling production support for Tier 1 or Tier 1 Critical application. Preferable in banking domain applications. Very strong knowledge of incident, problem and change management process
• Nice to have exposure to Infrastructure components ( Firewall, DNS etc.)
• Knowledge on SWIFT related products (SAG, AWP, AMH, etc.) is added advantage.
• Understanding of Citrix platform on a high level is preferred.
• Willing to take up 24/7 production support on a rotational basis.
• Gather information independently, carry out necessary research and provide in-depth analysis, solutions and resolve the production issues within the strict SLAs.
• Provide and implement permanent solutions to recurring issues in production. Address business users queries and issues depending on Severity and Scope within SLAs
• Willing to work on Infrastructure upgrade activities and support the verification for Infrastructure implementations.
• Very good understanding of both SDLC and Agile delivery model
• Experience in delivering CCR (Currency, Capacity and Refresh) projects (Infrastructure and application version upgrade) is a plus.
• Knowledge on security and resiliency requirements from both infrastructure and application perspective
• Should have experience is handling DR exercise.
• Strong understanding on various application and regulatory audit processes. Knowledge in Payment space (SWIFT) is an added advantage.